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Coronavirus information
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covid-19 latest information

Welcome back!

A royal Scottish welcome awaits you...

More information on the Scottish Government's guidance...

We've adjusted to new ways of doing things so that our care is more visible than ever at the hotel, while ensuring you have the time and space to be at your happiest. Helping you find these moments is, and always will be, at the heart of what we do.

There will be some adjustments to your stay or visit - some very obvious (like prominent hand sanitising stations), and others are more discreet in terms of our own cleaning procedures. The castle is exceptionally spacious and there is plenty of space to roam - 54 acres in fact! However, we have taken steps to minimise crowding and to offer added reassurance.

Other important adjustements we have made to ensure a safe stay:

  • Please use the hand sanitising stations located around the hotel.
     
  • All staff members will be wearing masks and following social distancing measures. We also kindly ask you to wear a face covering and follow social distancing measures when in public spaces of the hotel. Face masks do not have to be worn when dining, only when going to the restroom and when walking through the restaurant. 
     
  • Request cards will be left in all bedrooms. Any item requested, such as new towels or bottled water, will be left either at reception or outside bedrooms.

 

flexible cancellation policy

It's fair to say: we're in unusual times. It's understandable if you are feeling concerned or anxious about making bookings in the future. We are here to take bookings and we want to reassure you that they can be made risk-free. If you feel like you need to escape for a short break to reconnect and indulge, you can make a booking and cancel if you need to; please just allow 48 hours' notice.
 

BOOK ONLINE

 

book with confidence

Our cancellation policy allows you to book now, and if you can't make it, you change your mind, or situations change beyond our control, you can cancel - please just allow 48 hours' notice. This means that you can cancel any accommodation booking without any costs at all. Please email any booking enquiries: reception@melvillecastle.com 

Thank you :) 

MELVILLE CASTLE TEAM 

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